JHI Level 2 Holster – Lifetime Limited Warranty

1. Warranty Coverage

Just Holster It LLC (“JHI”) warrants to the original retail purchaser that the custom-molded Kydex/polymer holster shell of the JHI Level 2 Holster will be free from defects in materials and craftsmanship for the usable lifetime of the product.

This warranty covers structural integrity failures under normal and intended use, including:

  • Cracking, splitting, or fracturing of the holster shell material.
  • Delamination or structural deformation rendering the shell unusable for its original intended firearm and light/laser configuration.

2. Exclusions & Limitations

This Lifetime Limited Warranty applies exclusively to the hard outer holster shell. It does not cover normal wear and tear or components subject to regular operational stress. Specifically excluded from this warranty are:

  • Hardware & Attachments: Screws, rubber spacers/washers, belt clips, paddle attachments, loops, and retention hardware (replacement hardware may be purchased separately).
  • Active Locking Components: Secondary mechanical locking devices, thumb breaks, hoods, or release levers, which are subject to mechanical wear over time.
  • Cosmetic Wear: Scratches, scuffs, finish wear, or normal operational friction marks on the interior or exterior of the shell.
  • Misuse & Modifications: Damage resulting from unauthorized alterations, improper installation of third-party attachments, heat exposure beyond standard operational limits, abuse, neglect, or use with non-compatible firearms or light/laser accessories.
  • Custom Fit Verification: As each holster shell is custom-built to your selected firearm and accessory setup, fitment issues resulting from incorrect specifications selected at the time of order are not covered under warranty claims.

3. Claim & Remedy Process

If a valid claim is submitted under this warranty, Just Holster It LLC will, at its sole discretion, either:

  1. Repair the defective holster shell, or
  2. Replace the holster shell with an equivalent shell of the same model and configuration.

How to Submit a Claim:

  1. Initiate Contact: Reach out to JHI Customer Support via the Contact Us page with your original order number and a description of the defect.
  2. Provide Documentation: Submit clear photographs demonstrating the structural defect in the holster shell.
  3. Return Authorization: Upon review and approval, JHI will provide return instructions. The customer is responsible for shipping the itemHere is a formal Lifetime Warranty statement tailored specifically for the holster shell on this product page: